Box Office Information
2016-2017 Single Ticket Prices
SINGLE TICKETS GO ON SALE SEPTEMBER 15, 2016.
42nd Street Moon has introduced dynamic pricing. This means that popular shows will increase in price as tickets are sold, so the earlier you purchase a ticket the more you’ll save. The following prices are base prices and subject to change. Also, make sure to join our e-mail list [click here] to find out about exclusive Early Bird discounts.
|Performance Day/Time||Seating Tier||Regular Adult||Senior (62 & Up)||35 & Under||18 & Under|
|Low-Cost Preview (Wed. 7:00 PM)||All Seats||$25.00|
|Preview (Thu. 7:00 PM; Fri. 8:00 PM)||Premium||$32.00|
|Mid-Week (Wed.-Thu. 7:00 PM; Fri. 8:00 PM)
Family Matinee (Sat. 1:00 PM)
|Weekend (Sat. 6:00 PM; Sun. 3:00 PM)||Premium||$58.00||$55.00||$45.00||$40.00|
A limited number of $75 VIP tickets will be sold for each regular performance. VIP tickets are located in the middle of the Premium Tier section, and include a complimentary glass of wine and ticket exchange insurance. VIP tickets maybe exchanged one time with no fee or penalty. Exchanges can be made anytime before 12 noon on the day of performance for any other performance of that show.
Box Office Policies
There are no ticket fees for tickets purchased on-line. However, a $3 per ticket fee will be assessed for all phone and walk-up orders, at the theatre or our administrative offices.
At Door Sales
A limited number of tickets may be available at the venue at the time of the performance. If you wish to purchase at the venue, please note that we are unable to make more than $20 in change (exact change is greatly appreciated), and that a $3 per ticket fee will be charged.
We can accept credit cards, but our on-site credit card system runs very slow.
We do not offer rush tickets of any sort.
Collecting your tickets
Once your order has been placed, you will receive an e-mail confirmation with instructions on printing your tickets at home. If you do not pre-print your tickets, they will be held for you at Will-Call on the day of the show. Will-Call opens one hour before the curtain time. We regret that we are unable to mail individual show tickets to patrons. (Subscription tickets are mailed to Subscribers at the beginning of each season. If subscribers make changes after that mailing, their new tickets can either be printed at home or held at Will Call.)
All 42nd Street Moon productions are reserved seating. For best seating please purchase your tickets early. Please note, our Sunday Matinees often sell out as does aisle seating for most performances.
We urge all patrons to make sure to arrive at the theatre on time, but we understand that the best-laid plans can go awry. If you arrive after the show has started, the House Manager will seat you when there is an appropriate break in the action. To minimize disruption to those patrons already seated, you will be seated in the most accessible empty seats, which will likely not be your reserved seats. You may move to your reserved seats during intermission if you desire. This will also be the case for patrons who return late from intermission.
42nd Street Moon is a 501(c)3 non-profit corporation and cannot provide refunds. If you are unable to attend a scheduled performance consider exchanging your ticket.
Exchanges must be made at least one full business day in advance. We cannot guarantee availability for the exact day or seat you wish to exchange to, however all efforts will be made to provide you with a comparable seat. Exchanges for Saturday or Sunday performances must be made by 5pm the Thursday before the show.
There is a $10 exchange fee in addition to any additional ticket cost. You may exchange for another performance of the same show. We waive this fee for subscribers who provide us at least one business day’s notice. This fee is also waived for VIP Tickets.
In the event you are unable to exchange your performance, we can credit your returned ticket(s) as a tax-deductible donation, as long as we are notified three hours prior to curtain. (Subscribers can notify us up to 30 minutes before curtain.)
Tax deductions are non-transferable: We will be able to credit only the original purchaser of the ticket.
Early Bird Discount
A 10% discount on regularly priced Regular and Premium Tier seats are available before certain dates. The discounts require a special code be entered BEFORE payment is accepted. Unfortunately, we cannot make refunds if you neglect to submit the code before payment. If you are having difficulty, please call us at (415) 255-8207. The discount is not available on Economy Tier seats, VIP tickets, or previews. The Early Bird discounts expire at 5:00 pm on the dates named below.
|Early Bird codes for 2016-2017|
|Baker Street||EBBAKER||October 21, 2016|
|Scrooge in Love!||EBSCROOGE||November 18, 2016|
|New Girl in Town||EBGIRL||March 10, 2017|
|No, No, Nanette||EBNANETTE||April 7, 2017|
35 And Under
All patrons purchasing Under 35 tickets or subscriptions must show proof of age for each ticket or subscription purchased. For single tickets, you can show proof of age at the door. For subscriptions, please fax or email a scan of your ID to firstname.lastname@example.org.
At Saturday matinees, $10 tickets ($8 each for subscriptions) are available to all patrons 18 and under. For single tickets, you can show proof of age at the door. For subscriptions, please fax or email a scan of your ID to email@example.com.
A discount for those patrons 62 and older is available at all performances except for preview performances. The discount is also not available for VIP seats or Economy Tier seats.
Actors’ Equity members
We offer tickets to any performance for $15 to current members of Actors’ Equity or the Equity Membership Candidate program. These tickets can not be purchased online – they must be purchased over the phone or in person. Please have your current Equity or EMC card or member number ready when you place your order.
We love groups at 42nd Street Moon! And to show our appreciation, groups of 10 or more receive a 15% discount, our famous customer service, and – for parties of 15 or more – a free ticket for the group’s organizer!
So whether you’re a tour group, a group of local residents seeking a memorable night on the town, members of a seniors’ organization, or anyone else who likes doing things en masse, we invite you to gather your group and come find out what 42nd Street Moon is all about.
Please contact the box office at (415) 255-8207 or email for more information.
Print Tickets at Home
Exchanged your seats? Printer jammed? Lost your tickets?
It’s easy to print or reprint your tickets at home!
Please note 42ndstmoon.org works best with the following webbrowsers:
Google Chrome, FireFox, and Safari.
We have encountered problems printing tickets using Microsoft’s Internet Explorer. If you are unable to print your tickets at home, please consider using one of the above web browsers.
First click here to enter our online ticketing system.
•Enter your Email ID (the e-mail at which you receive 42nd Street Moon correspondence).
•Enter your password and click “Login.”
This is the “Home and Ticket History Page” if you ever get lost you can click on
•Click on “View/Print Future Tickets” (not “View/Print Online Orders”).
You will see a listing of all the tickets you’ve purchased for future performances, by date. Decide which performance you want to print tickets for and under “Title/Date/Location” information click “Print Tickets” or if you want to print all your tickets go to the bottom of the page and click “Print All Future Tickets.”
•A pop-up window will open and the Printer Dialogue box will also open. Click “Print” and you are done!
Please note: if you select “Print at Home” at any time, tickets will not be at will-call.